Salary: £38,000 - 40,000 per year Requirements: Experience working in a Service Desk, Technical Support, Helpdesk or similar role Natural problem solver with a willingness to face daily challenges Experience supporting both Windows and MacOS operating systems Good understanding and experience with tools such as Google Apps or Office 365 Understanding and experience with Active Directory Strong prioritization and time management skills in a busy environment Resourceful attitude when faced with new challenges Desire to work in a collaborative environment and share ideas Passion for continuous learning and personal development Responsibilities: Provide 1st and 2nd line technical support to the organization Tackle a variety of technical challenges on a daily basis Collaborate with the IT Manager and Senior IT Engineers on IT projects Enhance technical skills through hands-on experience with new technologies Contribute to project delivery and team success Technologies: Active Directory Support macOS Office 365 Windows More: We are one of the UKs most prestigious private education establishments, currently undergoing a significant IT transformation. Located in Thorpe, we are eager to grow our on-site IT technical team. This role offers you the chance to join a talented group of individuals who love to learn and support one another. We will invest in your professional development through mentoring, tailored training, and coaching. In addition to a fantastic work environment, we provide perks such as free lunch, dental care, private medical care, and more. last updated 11 week of 2026