Service Advisor
Peterborough, Cambridgeshire
Competitive Salary (DOE) + Benefits
Full Time | Permanent
Interaction Recruitment are proud to be working in partnership with a well-established automotive business in Peterborough to recruit an experienced and customer-focused Service Advisor.
This is an excellent opportunity for a professional individual who enjoys delivering exceptional customer service, managing vehicle service bookings, and acting as the key link between customers and the workshop team.
The Role
As a Service Advisor, you will be the first point of contact for customers, ensuring a smooth and professional experience from booking through to vehicle collection. You will work closely with technicians and workshop controllers to keep customers informed, manage expectations, and ensure work is completed efficiently.
The successful candidate will be organised, proactive, and confident communicating with customers in a fast-paced automotive environment.
Key Responsibilities
1. Welcoming customers and managing service and repair enquiries
2. Booking vehicles into the workshop for servicing, maintenance, and repairs
3. Liaising between customers and technicians regarding vehicle requirements
4. Providing service updates and communicating any additional work required
5. Preparing estimates, quotations, and invoices
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