How you'll make a difference
As an Administrator for the Public Health Systems, Strategy and Partnerships Team, you will provide detailed and accurate administration support to ensure that records and reports are up to date, helping the Public Health and Wellbeing division to provide support to those in the community who may need it. You will be part of a small, experienced team, who are friendly and welcoming and training, and support will be given.
The team are currently hybrid working, mixture of working remotely at home and working in the office.
This is a limited term contract until 31 March 25.
What will you be doing?
1. You will act as a main point of contact for the Public Health and Wellbeing division, providing administrative support within our services
2. Daily you will deal with enquiries and information requests by interacting with customers, colleagues and partners to maintain strong working relationships and providing our residents with the best possible service.
3. You will have responsibility of collating, maintaining records and analysing information to ensure accurate statements are produced and data is retrieved from computerised systems and interpreted.
4. You will communicate specific concerns, queries and issues and ensure they are accurately and promptly relayed when necessary.
5. You will also be required to accurately record and assist in the monitoring and maintaining of budgets/financial information/resources.
What we need from you
6. You will hold a minimum qualification of 3 grade C’s at GCSE (or equivalent qualification) including English and Maths or you will hold equivalent relevant experience within a similar role in administration.
7. You must have the ability to communicate effectively with service users, professionals and partnership agencies using a variety of media i.e. email, phone, face to face etc.
8. You will have IT knowledge and its practical application, including experience of using Microsoft Office (Outlook, Word, Excel, PowerPoint) and maintaining computerised record systems
9. You will have practical experience of using databases, including running standard reports, analysing data and presenting findings.
10. You will have some experience of basic financial procedures i.e. petty cash, invoicing etc
11. You may have experience of working in an environment related to children’s and/or adults services with experience/knowledge of processes and procedures related to the Department for Children, Adults and Health
12. You may hold a qualification in IT or word processing