Marketing & Customer Engagement Coordinator
Location: Gateshead, Tyne and Wear
Contract Type: Permanent / Full Time
We’re working with a well-established North East manufacturer seeking a Marketing & Customer Engagement Coordinator to join their dynamic team. This is a fantastic opportunity for someone passionate about marketing and customer engagement to make a real impact.
Due to the European reach of this business, language skills would be a strong advantage – particularly French and/or Spanish.
About the Company
This business is known for its innovative approach and supportive culture. As a Marketing & Customer Engagement Coordinator, you’ll be part of a team that values collaboration, continuous improvement, and long-term development.
Benefits include:
* Life Assurance
* Healthcare Scheme
* Staff discounts with major retailers
* 33 days holiday (including bank holidays)
The Role – Marketing & Customer Engagement Coordinator
In this role, you’ll combine creative marketing skills with a strong customer focus. As Marketing & Customer Engagement Coordinator, you’ll support marketing campaigns, manage social media and digital content, and ensure excellent customer service.
Key Responsibilities:
* Assist in developing and executing marketing campaigns
* Coordinate creation and distribution of marketing materials
* Maintain and update website and social media channels
* Support digital marketing efforts and track performance metrics
* Respond to customer queries and manage order processes
* Organise events and trade shows
About You
You’ll have experience in marketing and customer service with strong communication skills and a proactive mindset.
You will ideally have:
* Marketing qualification (preferred)
* 1–3 years’ experience in marketing or customer service
* Familiarity with social media and digital marketing tools
* Excellent organisational skills and attention to detail
* French and/or Spanish fluency highly beneficial
We’re committed to promoting inclusive opportunities.
As a recruitment partner, we work with employers who value diversity and authenticity. If you’re excited about a Marketing & Customer Engagement Coordinator position but don’t meet every single requirement, we still encourage you to apply — your unique perspective could be exactly what they’re looking for