SEASONAL TEMP CUSTOMER CONSULTANT FIXED TERM
Join to apply for the SEASONAL TEMP CUSTOMER CONSULTANT FIXED TERM role at Body Shop (The)
When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty‑free beauty every step of the way. We’re the original ethical beauty brand, with a focus on empowering people and enriching our planet. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products and infamous campaigns. We’re never afraid to stand up and speak the truth and we like to do things a little differently here.
As a Seasonal Temporary Customer Consultant, you will support the store management team in driving sales and profit within the store through the delivery of exceptional customer service on the shop floor at all times. You will demonstrate and uphold the values and vision of the company while ensuring adherence to company procedures and policies.
With over 2,000 products to choose from, our team is on‑hand to talk with customers each day. We take the time to learn their needs and recommend products that make them feel good. We offer products packed with natural ingredients sourced ethically via Community Trade programmes – advising customers on their skincare regime also helps communities build a better life.
In this role you will:
* Offer expert advice to customers and provide an inspirational insight into The Body Shop products and philosophy.
* Learn the products, their origins, and proactively engage customers to experience a range that suits their preferences and lifestyle.
What We Look For:
* Strong interpersonal skills to build rapport with customers – customer service experience is ideal.
* Ability to communicate and listen effectively.
* A genuine passion for beauty and the retail industry.
* Open availability for evening, weekend, and holiday shifts.
Talent Drivers: Collaborative Skills, Personal Conduct, Commerciality, Purpose.
Seniority Level: Entry level. Employment type: Full‑time. Job function: Customer Service. Industry: Administrative and Support Services.
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