Retail Assistant – Katie Loxton & Joma Jewellery
Location: The Lanes Shopping Centre, Carlisle
Position Type: Permanent, Full-Time (5 days per week including weekends)
We have an exciting opportunity to join our warm and welcoming team at our newly expanded store in The Lanes Shopping Centre, Carlisle. As one of only two Katie Loxton and Joma Jewellery franchise stores in the UK, this is a unique chance to be part of something special, working with two of the country's most loved gift and lifestyle brands.
About the Role:
We're looking for a passionate and experienced Retail Assistant to deliver an exceptional shopping experience for every customer. You'll be the friendly face that helps someone find the perfect gift and the trusted expert in our beautiful product ranges.
Key Responsibilities:
* Deliver outstanding customer service with a warm, personal approach
* Handle all customer queries with professionalism and positivity
* Drive sales by recommending and upselling products
* Support visual merchandising and ensure the shop always looks its best
* Receive, unpack and process new stock deliveries
* Become an expert in our product collections to provide informed recommendations
* Contribute to marketing and in-store promotions to boost visibility and sales
* Perform general shop duties including cleaning, stock replenishment, and till operation
What We're Looking For:
* Previous retail experience is ideal but not 100% necessary
* Friendly, enthusiastic, and customer-focused personality
* A proactive team player who takes initiative
* Strong attention to detail and pride in presentation
* Flexible availability, including weekends
Benefits:
* Staff discount on Katie Loxton and Joma Jewellery products
* Supportive team environment
* Be part of a unique retail concept within a growing brand
Job Types: Full-time, Part-time, Permanent
Pay: £23,500.00-£28,000.00 per year
Benefits:
* Employee discount
* Store discount
Work Location: In person