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Revenue manager

Northampton
CRA GROUP RECRUITMENT AND PAYROLL LTD
Manager
Posted: 19 November
Offer description

2-3 months contract with a Local Authority
Job Summary:
• The Revenue Manager is responsible for the strategic direction and operational management of the Council Tax, Business Rates (NDR), and Inspections services.
• Reporting to the Assistant Director of Revenues and Benefits, the role ensures legislative compliance, maximises income, drives digital efficiency, and leads a team of seven Team Leaders.
• The post-holder deputises for the AD, provides expert advice, and contributes to business transformation initiatives within the Revenues service.

Key Duties/Accountabilities (Sample):
• Oversee the delivery of Council Tax and Business Rates billing and recovery services.
• Ensure compliance with legislation, policies, and statutory returns.
• Lead, coach, and manage a team of Team Leaders, monitoring performance and promoting high standards.
• Provide expert advice on Council Tax, Business Rates, and related legislation.
• Manage budgets and resources efficiently within the Revenues service.
• Implement Business Rates revaluations and ensure accurate rating lists.
• Analyse management information to support decision-making and business objectives.
• Deputise for the Assistant Director, producing reports for ELT and elected members.
• Promote digital efficiency through effective use of Office 365 and internal IT systems.
• Support business transformation, change initiatives, and workforce planning.

Skills/Experience:
• Extensive knowledge of Council Tax and Business Rates legislation and best practices.
• Proven experience in managing teams and delivering high performance.
• Strong interpersonal and consultative skills with the ability to influence stakeholders.
• Experience in policy development, project management, and business transformation.
• Ability to analyse and interpret management information for strategic decision-making.
• Competent in Office 365, Teams, OneDrive, and relevant IT systems.
• Ability to work under pressure and solve complex problems creatively.
• Experience in workforce planning and budget management.

Additional Information:
• Degree-level education; IRRV Level 7 qualified (Postgraduate/Project Management qualification desirable).
• 37 hours per week, Monday to Friday, 09:00–17:30.
• Hybrid working: up to 3 days remote per week.
• Basic DBS is required for this role.

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