Overview
Join to apply for the Veterinary Receptionist role at Vets for Pets. This is a fixed term contract for 4 months, at Bulwell Vets for Pets.
This role is part-time with various shifts, averaging 28 hours per week, with 1 in 4 Saturdays. There may be an opportunity for extension and to start as soon as possible.
What Your Typical Day Will Look Like
Your focus is to provide an exceptional service to our clients and the best care possible to their pets, acting as a link between clients and the clinical team. You will need to build strong relationships with clients, their pets, and the practice team to be successful.
You will ensure client satisfaction during visits, and help clients feel confident they have received excellent service and look forward to future visits. You will greet clients, offer support and guidance, and manage payments and future bookings confidently. The role requires coordinating the day‑to‑day routines of the practice using our online booking system, so computer literacy is essential.
Responsibilities
* You are the friendly and welcoming face for the client and their pets when they arrive at the practice.
* You provide guidance by keeping fully up-to-speed with the practice services and any additional services available.
* You stay calm, attentive, and focused on the clients’ needs.
* You bring enthusiasm and drive to the role; a love of pets and commitment to service.
* You can handle varied situations, from comforting a client after bad news to celebrating a pet’s first visit to the vet.
* You contribute to creating a welcoming atmosphere in the practice.
Receptionist experience within a veterinary practice would be preferred but is not essential.
In short, you like to be busy, enjoy helping people and their pets, and strive to make a difference.
Benefits
* 20% discount at the Vet Group, Pets at Home, and the Groom Room
* Access to discounts and cashbacks
* In‑house career development opportunities
* Pension and holiday allowance
* Free car parking
Closing date for applications is 30 September 2025.
Location: NG6 8EP
Equal Opportunity
We take our inspiration from pets in embracing people from all walks of life. We value, respect and celebrate difference, and we are committed to equal opportunity in all aspects of employment.
Seniority level: Entry level
Employment type: Part-time
Job function: Health Care Provider
Industries: Veterinary Services
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