Overview
We are excited to be working in partnership with a well-established family run Hearing Specialist who have a fantastic full-time permanent opportunity to join their team in the Farnham Area. Our client is looking for someone who has branch managerial experience that can become a valuable member of the team!
The Role
This role is essential to provide outstanding support to customers and patients’ while contributing to the efficiency of the stores. The ideal candidate will have experience in enhancing branch growth, staff retention and maintaining customer relationships.
Responsibilities
* Reporting directly into the Area Manager with the goal of enhancing branch growth whilst maintaining staff and customer relationships
* Managing the customer relationships, ensuring customer levels of satisfaction remain at their targeted level
* Deliver business results by promoting strategies within branch to enhance performance
* Planning for the future. Setting and achieving realistic business goals by establishing priorities, actions and milestones
* Guiding your team, ensuring they remain motivated and continue to excel within their defined roles
Experience / Qualifications
* Qualified Dispensing Optician
* Fully Registered with the GOC
* Experience as a dispensing optician essential
* Experience within a store manager role or similar desirable
* Knowledge of the Optical and Hearing industry
* Ability to interpret optical prescriptions written by optometrists or ophthalmologists
* A strong commitment to customer care and a customer-focused approach to work
* Excellent communication skills, to give clear advice to customers
* Empathy and understanding of patients' eye health needs
* Teamworking skills, and the ability to lead and motivate staff
* Attention to detail
Salary
* £34,505 - £41,200 DOE
Benefits
* Staff Discount
* Bonus Scheme
* Access to Leightons Learning Academy
* Contribution towards Gym/Club membership
* Life cover 2x Salary or 4x salary
Schedule
09:00 – 17:30 Monday to Friday
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Sales and Business Development
Industries
* Technology, Information and Internet
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