Kara Healthcare is a quality care provider devoted to delivering first-class dementia, nursing, residential, and respite care to residents living in our homes. We believe our residents deserve choice, dignity, and independence. Our main focus is to create a friendly, safe, and warm environment for everyone in our homes. Tailored care plans and 24-hour personal support for each resident help us achieve this. We offer a wide variety of care options from short and long-term residential to person-centred nursing care. Kara Healthcare are continuously looking to recruit talented individuals to join our caring, enthusiastic, and supportive team. Everyone here has a fundamental part to play in our continued success and growth. Follow our CEO Nitesh Somani or Kara Healthcare LinkedIn to find out more about us. Job Overview We are looking for an experienced People Business Partner to join our People and Culture team and play a key role in supporting our care home operations. This is a hands-on, generalist role partnering with home managers, regional managers, and operational leaders across our portfolio to drive a people-first culture and deliver outstanding outcomes for our residents and colleagues. Working closely with the Chief People Officer and wider leadership team, you will be a trusted advisor on the full employee lifecycle, balancing strategic input with practical, on-the-ground support. The role is ideal for someone who thrives in a fast-paced multi-site environment, enjoys complex employee relations, and is passionate about building high-performing teams in the care sector. Key Responsibilities Act as a trusted partner to home managers and operational leaders, providing pragmatic advice across the full range of people matters. Manage and resolve complex employee relations cases including grievances, disciplinaries, capability, absence management, and performance issues, ensuring a fair, consistent, and legally compliant approach. Coach and upskill managers to build confidence and capability in handling people conversations and managing their teams effectively. Support recruitment, onboarding, and workforce planning activities to ensure each home is appropriately resourced with the right talent. Support sponsorship and immigration compliance activities in line with our UKVI obligations, working with the People and Culture team on Skilled Worker visa matters. Drive engagement, retention, and culture initiatives at site level, using insights and data to identify priorities and measure impact. Partner with operational leaders on organisational change, restructures, TUPE matters, and other change programmes. Ensure compliance with UK employment law, CQC regulatory requirements, and internal policies, keeping managers updated on relevant legal and regulatory changes. Use people data and management information to identify trends, anticipate risks, and inform decision-making. Contribute to wider People and Culture projects including policy development, training, wellbeing, and EDI initiatives. About You You are a confident and credible HR professional who enjoys building strong relationships with operational leaders and acting as a trusted advisor. You are comfortable navigating ambiguity, holding your own in challenging conversations, and balancing the needs of the business with the needs of colleagues. You have a genuine interest in the care sector and the role that great people practices play in delivering outstanding care. You are commercial, organised, and pragmatic, with a tenacious approach to resolving issues and driving things to completion. You are equally comfortable with high-volume operational ER work and contributing to strategic people initiatives. Requirements CIPD Level 5 qualified as a minimum; Level 7 desirable. Proven experience as a People Business Partner, HR Business Partner, or senior HR Advisor in a multi-site operational environment. Care sector, healthcare, hospitality, or other multi-site frontline workforce experience is strongly preferred. Strong, up-to-date knowledge of UK employment law and the ability to apply it pragmatically. Demonstrable track record of managing complex employee relations cases end to end. Experience supporting managers through change and organisational development activity. Exposure to Skilled Worker sponsorship and right-to-work compliance is highly desirable. Confident user of HR systems and Microsoft Office, with good analytical and reporting skills. Full UK driving licence and willingness to travel between homes as required. Package and Benefits Competitive salary based on experience. Ongoing professional development and CIPD support. Employee assistance programme and wellbeing support. The opportunity to make a real difference in a values-led organisation that puts residents and colleagues at the heart of everything we do. Kara Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.