Our Role
Join us in our NEW STORE, opening in Petersfield in November 2025. We are hiring for TWO Sales Advisors - an 8-hour contract and a 36-hour contract. Please specify which contract you are interested in.
With a strong retail sales or customer service background, you will often be the first point of contact for our customers and will be responsible for providing them with a superb shopping experience, surpassing their expectations at every opportunity.
We work with PRIDE; our company values every day. You will assist customers, resourcefully identifying their needs and answering product-related questions while optimizing sales and encouraging customer loyalty. You will be passionate and dedicated to going the extra mile for our customers and team, and willing to take on multiple tasks.
If you share our obsession with providing our customers with a fantastic shopping experience, we would like to hear from you! This is a superb opportunity to join one of the UK's fastest-growing multi-channel retailers.
What you'll be doing
1. Provide excellent customer service and surpass customer expectations at every opportunity;
2. Identify customer needs and answer product-related questions, including queries on price, features, and benefits;
3. Ensure all mail orders are completed efficiently and on time;
4. Capture customer data to expand our database and encourage loyalty.
Please read through the attached Job Description for more details.
What we offer you
At The White Company, we value our employees for always going the extra mile. Our benefits include:
* 50% discount on our products
* 20 days holiday rising to 25 after service
* A Volunteer Day with a charity of your choice
* Competitive salary plus a discretionary annual bonus
* Perk Place Benefits Platform offering various discounts
* Automatic enrolment into the Group Personal Pension scheme
* Wagestream Money Management app for financial wellbeing
* Life assurance after successful probation
* Social events, including Christmas parties
Our Commitment to Equality, Diversity, and Inclusion
We are dedicated to creating an inclusive culture that celebrates diversity. We ensure our environment allows everyone to bring their authentic selves to work, where contributions are valued and perspectives appreciated. Our recruitment process is aligned with our active Equality, Diversity, and Inclusion Policy.
Our Sustainability Commitment
We aim to build a sustainable legacy for a brighter future for people and the planet, reflecting this in all our actions.
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