Looking after the people who make Safran great is our priority. We offer a range of flexible benefits designed to support you—both in and out of work, including:
* Early finish on Fridays
* Competitive salary, annual bonus, and pay review
* 25 days' holiday plus bank holidays, with the option to buy or sell leave
* Strong pension scheme and life assurance
* Professional development, ongoing training, and mentoring
* Onsite amenities including parking, restaurant, bicycle storage, and showers
* Family-friendly and accessible workplace policies
Your Role
As a Business Relationship Analyst, you will play a key role in strengthening the relationship between IT and the wider business. Working closely with internal stakeholders, project teams, and third-party suppliers, you will help design and implement technology solutions that enhance business performance, improve user experience, and support strategic objectives.
You will act as a trusted partner to the business, ensuring that IT services are aligned with operational needs while supporting business transformation, change initiatives, and continuous improvement. This is a varied role where you will combine technical understanding, stakeholder engagement, and problem-solving expertise to deliver real value across the organisation.
What You'll Be Doing
* Build strong relationships with business stakeholders to understand their needs, challenges, and priorities
* Identify opportunities to improve IT relationship maturity and service delivery across the organisation
* Support the design, implementation, and adoption of technology solutions
* Collaborate with project teams on communication, documentation, training, and change planning
* Provide expert support for escalations, incident resolution, and service improvement initiatives
* Produce and maintain high-quality technical and user documentation
* Support change management activities to ensure smooth implementation of new systems and processes
* Analyse business processes, data, and information requirements to recommend effective solutions
* Deliver user training and guidance to maximise adoption and capability
* Work collaboratively across UK sites and with global Safran teams on transversal projects
What You'll Bring
* Proven ability to manage and prioritise stakeholder expectations at all levels, including senior leadership
* Strong experience communicating complex technical concepts to non-technical audiences
* Good working knowledge of data extraction, data modelling, and reporting techniques
* Solid understanding of networks, servers, client technologies, and enterprise IT systems
* Experience supporting IT service delivery, incident management, and change management processes
* Excellent analytical, planning, and problem-solving skills
* Strong interpersonal, negotiation, and influencing skills
* Ability to work effectively in a fast-paced, dynamic environment
* Self-motivated, organised, and able to manage multiple priorities simultaneously
* A collaborative approach with the ability to work across technical and business teams
Desirable
* Experience within a manufacturing, engineering, or aerospace environment
* Knowledge of ITIL principles or service management frameworks
* Experience working in a multi-site or international organisation
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