Customer Service Advisor Online Marketplaces / Order Support
Up to £26,000 + excellent benefitsJoin a growing, well-established business with real progression opportunities
Location: Near Stoke-on-Trent (Staffordshire) easily commutable from Stoke-on-Trent, Kidsgrove, Keele, Newcastle-under-Lyme and surrounding areas Sector: Customer Service, E-commerce, Online Marketplaces, Order Processing Type: Full-time, Permanent
A fantastic opportunity to join a thriving e-commerce operation
Our client is expanding its B2C e-commerce and online marketplace function and is looking for a proactive, customer-focused Advisor to deliver an exceptional experience across its website and major online platforms.
If you enjoy problem-solving, supporting customers and working in a fast-paced digital environment, this role offers stability, variety and long-term development.
What Youll Be Doing
1. Handling customer enquiries across the company website and Amazon/eBay-style marketplaces
2. Responding to customers via telephone, email and webchat
3. Managing customer accounts, updating details and pr...