Receptionist and booking administrator - peterborough

Overview

The physiological investigations teams (Cardiac & Respiratory) deliver services across 2 acute departments and Doddington community hospital, which support rural areas, with a plan to deliver services from the purpose‑built Peterborough Community Diagnostic Centre (CDC), opening in the Autumn of 2026. Our team comprises accredited staff and highly specialised physiologists, as part of the administrative team supporting the team you will be responsible for the day‑to‑day allocation of appointments and maintenance of accurate patient records. They will provide a friendly, reliable, easily accessible enquiry system for patients adhering to national guidance for booking and choice. The post holder may be required to work across all sites within North West Anglia NHS Foundation Trust. The post holder will preferably have experience of working within a diagnostic team or hold relevant qualifications to NVQ level II or above, or equivalent.

Responsibilities

• To book appointments for Cardiology/Respiratory Diagnostic tests and Procedures undertaken within the department, adhering to both 6 week diagnostic and 18 week RTT guidelines
• To monitor and maintain diagnostic waiting lists.
• To provide administrative support for the Cardiac / Respiratory Investigations Department
• To support the smooth running of the main reception area in Cardiac / Respiratory Investigations Department (CID)
• To provide cover for the Lead Administrator as required
• To support the smooth running of the main reception area in Cardiac Investigations Department (CID) and Respiratory Investigations Department (RID)

Commitment

We are committed to supporting colleagues through organisational change. Priority will be given to staff at risk within North West Anglia NHS Foundation Trust and Cambridgeshire & Peterborough Integrated Care Board.