Job Description
Customer Analytics Manager
Watford Offices - Hybrid - UK | up to 75K Salary DOE
We’re partnering with a well established and renowned retail organisation that puts the customer at the heart of every decision. They’re investing heavily in data, and this role sits at the centre of that journey.
As the Customer Analytics Manager, you’ll lead, upskill and inspire a small team of analysts and own the delivery of projects that directly shape customer strategy and business performance.
You’ll translate complex data into insights that drives real world impact, influencing senior stakeholders through creative storytelling and actionable recommendations.
This organisation is proud to have a ‘Customer First’ ethos and your role is pivotal in ensuring business critical decision making is aligned to positive customer journey outcomes.
You will be central to shaping product launches whilst helping to maximise ROI on existing marketing campaigns.
What you’ll be doing:
• Lead and mentor a growing team, setting high standards and building capability.
• Own analytics projects end to end, applying advanced techniques to improve customer experience and commercial outcomes.
• Partner with seni...