ABOUT YOU:
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You are a detail-focused calibration professional with experience in a UKAS lab or offshore setting. You bring strong technical skills, a proactive attitude, and the ability to work efficiently while maintaining high QHSE standards. A collaborative team player, you communicate effectively, solve problems confidently, and are committed to delivering excellent service.
Required skills and experience:
National Certificate in related subject and/or minimum 2 years' experience working in an UKAS accredited laboratory or an offshore environment.
Exceptional communications skills to lead, motivate and develop the section, with the ability to adapt communication style to audience
Strong organisational and time management skills
Proven ability to interact with clients and colleagues at all levels in a professional manner at all times
Willing to be "hands on" working at all levels
A positive attitude
Good problem identification and solving skills
Proficient in computer programs such as MS Office
Awareness of business and client requirements and expectations
ABOUT THE OPPORTUNITY
This is a hands-on role working across laboratory and offshore environments, offering exposure to a range of calibration disciplines. You'll be part of a supportive team focused on quality, performance, and continuous improvement, with opportunities to develop your skills while contributing to excellent client outcomes.
Ensure that the daily workload is performed efficiently and effectively within agreed turnaround times, in accordance with both approved technical standards and client instructions as well as our Intertek Total Quality standards
Assist team members to ensure consistent performance
Assist with the training of team members in relation to jobs to be undertaken
Assist any team member troubleshooting equipment problems
Assist the Technical Manager (TM) in updating calibration procedures
Deliver high standards of service to clients, seeking continuous improvement in a drive for excellence and be a positive company representative to customers as well as colleagues
Encourage the team to follow processes smoothly and efficiently, giving feedback where appropriate
Act as a representative of the company both internally and externally while communicating with clients and professional/ technical bodies
Compile, report and take action based on the team KPIs, feeding back areas of success and improvement to the management team
Actively drive team performance using the team KPIs (such as turnaround times) to focus workload priorities in order to exceed our customer expectations
WHAT WE OFFER
Join Intertek and become part of our global network of inspiring and entrepreneurial colleagues. We are a global family that values diversity and we thrive working together with precision, pace and passion. We are working to make the world Ever Better, ensuring the quality, safety and sustainability of products and services used by millions of people around the world.
Competitive salary/benefits
Development and career opportunities around the Globe
Working in a highly motivated team and dynamic working environment
We are an Equal Opportunity Employer and are committed to creating an inclusive workplace. We do not discriminate against applicants, and all qualified individuals will receive consideration for employment regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation.
We are committed to fair and equitable pay and are proud to be a Real Living Wage employer, ensuring our colleagues are compensated in line with independently assessed living standards. We are also committed to providing reasonable adjustments throughout the recruitment process and employment to support candidates and employees with disabilities or special needs. xsngvjr
Intertek operates a preferred supplier arrangement, and we do not accept unsolicited approaches from agencies.