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Sales specialists (inbound and outbound) - andover

Andover
Mayflower Recruitment Ltd
Sales specialist
Posted: 28 June
Offer description

Sales Specialists (Inbound and Outbound) - Andover

2 days ago Be among the first 25 applicants


Mayflower Recruitment Ltd provided pay range

This range is provided by Mayflower Recruitment Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.


Base pay range

Direct message the job poster from Mayflower Recruitment Ltd

We are looking for highly motivates Salespersons to join a well-known company near Andover.

Be part of a fast-growing, high-performing sales team within a stable and expanding business. If you’re passionate about hitting targets, a highly attractive performance based commission and delivering exceptional service that genuinely helps customers, now’s the perfect time to join our success story.

Role 1 – Inbound Sales

* Proactively engage (via inbound calls and occasional emails) with prospects who have requested information about Pure Cremation’s direct cremation service.
* Clearly explain our service offering, pricing structure, and value-added benefits, ensuring every customer understands our straightforward approach.
* Maintain accurate records in our CRM and payment systems, guaranteeing total compliance with FCA regulations at all times.
* Identify vulnerable customers sensitively, signposting them to specialist support and always acting to deliver fair outcomes.
* Hit (and exceed!) your SLA/KPI and sales targets while maintaining an outstanding Quality Assurance score.

What You’ll Bring

* Telesales Expertise: Proven experience in a business to customer sales in an inbound call-centre or sales environment, with a track record of hitting or exceeding targets.
* Exceptional Communication: A warm, clear telephone manner that puts customers at ease, combined with strong written skills for emails and CRM updates.
* Tech Proficiency: Comfortable using Microsoft Office, CRM platforms, and proprietary systems—updating customer data accurately in real time.
* Attention to Detail: Meticulous about ensuring that every customer record is complete, accurate, and compliant.
* Adaptability and Resilience: Able to handle rota changes, tight deadlines, and evolving processes—always bouncing back when a call doesn’t convert.

Role 2 – Outbound Sales

* Proactively engage (via outbound calls and occasional emails) with prospects who have requested information about Pure Cremation’s direct cremation service.
* Clearly explain our service offering, pricing structure, and value-added benefits, ensuring every customer understands our straightforward approach.
* Maintain accurate records in our CRM and payment systems, guaranteeing total compliance with FCA regulations at all times.
* Identify vulnerable customers sensitively, signposting them to specialist support and always acting to deliver fair outcomes.
* Hit (and exceed!) your SLA/KPI and sales targets while maintaining an outstanding Quality Assurance score.
* Support the team by following up on website, postal, and phone enquiries, and assisting with ad-hoc tasks to keep our outbound function running smoothly.

What You’ll Bring

* Telesales Expertise: Proven experience in a business to customer sales in an outbound call-centre or sales environment, with a track record of hitting or exceeding targets.
* Exceptional Communication: A warm, clear telephone manner that puts customers at ease, combined with strong written skills for emails and CRM updates.
* Tech Proficiency: Comfortable using Microsoft Office, CRM platforms, and proprietary systems—updating customer data accurately in real time.
* Attention to Detail: Meticulous about ensuring that every customer record is complete, accurate, and compliant.
* Adaptability and Resilience: Able to handle rota changes, tight deadlines, and evolving processes—always bouncing back when a call doesn’t convert.
* Customer-First Mindset: Driven by asking What’s best for the customer? on every call, ensuring a positive and professional experience.

Mayflower is acting as an Employment Specialist in relation to this vacancy.


Seniority level

* Seniority level

Associate


Employment type

* Employment type

Full-time


Job function

* Job function

Business Development
* Industries

IT Services and IT Consulting

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