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Junior Business Analyst
Location: UK - Hatfield | Job-ID: 213250 | Contract type: Standard | Business Unit: Information Technology
Life on the team
Based - Hybrid - but base location is Hatfield (Hertfordshire), so it needs to be commutable
You’ll work collaboratively with a range of stakeholders to ensure that requirements are accurately captured, validated, and well understood, aligning these with business goals to enable the business strategy and long-term plans.
Your analysis and documentation will support the business in making informed decisions, supporting Group IS (GIS) in delivering excellence in technology that drives exceptional outcomes, values, and experiences.
What you’ll do
* Capture business requirements for various engagement types, such as supporting business cases, proof of concept, and projects.
* Ensure these requirements are validated, aligned, and documented for handover to Business Stakeholders, engagement leads, or technical Teams.
* Collect and validate requirements through root cause analysis and examination of data, processes, workflows, and gaps.
* Document process user stories.
* Combine and review information from multiple sources, processes, and systems.
* Create and maintain quality requirements documents, user cases, and clear process flow documents in standard formats.
* Collaborate with internal and external teams to validate and rationalise requirements, review options, obtain approvals, and transfer requirement specifications seamlessly.
* Establish and nurture close working relationships with stakeholders to understand requirements and challenges.
* Facilitate stakeholder interviews and workshops, fostering team collaboration and sharing best practices.
* Align with department and business objectives, identifying risks and opportunities, and promoting best practices.
* Manage customer expectations through timely delivery and effective communication.
* Encourage a culture of continuous improvement.
* Support coherence in cross-functional teams to interpret and translate data into simplified, comprehensible requirements.
What you’ll need
Essential skills:
* Curious mindset with eagerness to learn and grow.
* Highly motivated, organized, and systematic approach.
* Excellent interpersonal skills, capable of effective communication at different levels and building strong working relationships quickly.
* Analytical problem-solving skills.
* Ability to collect and review information across multiple sources, processes, and systems to identify patterns.
* Skill in documenting processes, requirements analysis, and conducting interactive interviews.
* Capability to write high-quality requirement documents, user cases, and produce clear process flow diagrams.
* Excellent time management and prioritization skills.
* Adaptability and ability to remain calm under pressure.
* Active listening skills with a success-oriented mindset.
* Experience working with multiple teams.
* Experience upholding Business Analyst best practices.
* Knowledge or experience with different frameworks and processes, e.g., Agile.
About us
With over 20,000 employees worldwide, we lead in digitisation, advising on IT strategy, implementing suitable technology, and helping clients source, transform, and manage their technology infrastructure across 70+ countries. We deliver digital technology to some of the world’s leading organizations, driving digital transformation and enabling business growth.
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