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Intranet operations executive

Slough
Carter Murray
Operations executive
Posted: 4h ago
Offer description

This Intranet & Content Executive will join a leading law firm to joining the digital marketing team on a 12-month fixed term contract. You will focus on managing the firmwide intranet—an essential platform for internal communication and engagement. You’ll act as a subject matter expert, collaborating with stakeholders across departments and contributing to the evolution of internal communications technology.


Key Responsibilities:


* Maintain and update content across the firmwide intranet.
* Support content editors in reviewing and refreshing material.
* Manage the central support inbox for intranet-related queries.
* Assist leadership and internal comms teams in delivering firmwide messages.
* Collaborate with IT on platform development, testing, and integrations.
* Oversee user access and security controls, ensuring compliance with internal and regulatory standards.
* Recommend and implement user experience improvements.
* Train and advise a network of content editors on best practices.
* Liaise with platform vendors and stay informed on product developments.
* Generate engagement reports and provide actionable insights.
* Document system configurations and contribute to platform development initiatives.
* Support governance around content management and accessibility.
* Participate in audits, risk assessments, and continuity planning.


Candidate Profile:


Ideal candidates will have experience in a similar role, particularly within digital marketing or internal communications, and be comfortable working with CMS platforms.


Required Skills & Experience:


* Proficiency in intranet or website content management systems (CMS); experience with OpenText Web CMS or Microsoft SharePoint is a plus.
* Familiarity with user access protocols and handling sensitive information.
* Strong communication and presentation skills, with meticulous attention to detail.
* Professional integrity and a commitment to high standards.
* Experience working in diverse teams and promoting inclusive culture.
* Confidence in engaging with senior stakeholders and cross-functional teams.
* Excellent organizational skills with the ability to manage multiple priorities under tight deadlines.

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