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Product support engineer

Stevenage
Omega
Support engineer
Posted: 24 October
Offer description

Overview

Hybrid working, 2 days per week in office. All candidates require to be a British Citizen or Dual UK national.

Using your expertise, you will manage the pro-active and reactive obsolescence status of thousands of components that are used in our clients products. Working alongside this team, you will be responsible for both regular and ad hoc reporting on obsolescence component statuses.

The role responsibilities for a Product Support Engineer would be:

* Develop and implement obsolescence management strategies to identify, assess, and mitigate risks related to end-of-life materials, components, and equipment across the product lifecycle.
* Monitor obsolescence risks using supplier data, lifecycle analysis tools, and market intelligence to ensure continued availability of critical parts and materials.
* Collaborate with engineering, procurement, and supply chain teams to evaluate alternative components, redesign options, or last-time buy (LTB) strategies to maintain production continuity.
* Establish and maintain an obsolescence database or tracking system, ensuring accurate records of component lifecycle status, risk assessments, and mitigation plans.


Qualifications

* The ideal candidate for the Product Support Engineer role would have:
* Knowledge and experience with obsolescence management, tools and techniques.
* Experience or knowledge around the requirements of BS 62402:2001.
* Excellent communication skills to facilitate regular face to face and electronic communications with all relevant stakeholders.
* The ability to write clear and concise engineering documentation.
* Knowledge / experience of tools such as Matrix PLM, SAP, Silicon Expert, IHS etc

Candidates who have previously worked as an Obsolescence Engineer, Obsolescence Specialist, Component Engineer, Product Lifecycle Engineer, Buyer, Obsolescence Coordinator, Lifecycle Management Specialist, Supply Continuity Manager, Procurement Obsolescence Analyst, Through-Life Support Engineer, or Obsolescence and Risk Mitigation Manager may have the correct skillset.

For more information on this role, please contact Juls Bujalska on 01453 852541 or send a copy of your CV to Julia.bujalska@omegaresource.co.uk

Omega Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors.

Employment type

* Full-time

Seniority level

* Associate
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