Are you an experienced and pro-active Team Leader ? We are recruiting for a brand new exciting role to work for one of our prestigious clients in Tamworth on a permanent full time basis. We are looking for a Sales Office Supervisor who has proven ability to lead a team, implement processes & procedures, conduct 1-2-1's and set KPI's in order for your small to be a success and deliver results. Reporting into the Sales Director you will be responsible for the work-flow, administration, working within agreed timescales, accurate weekly & monthly reporting, delegate and manage the work-flow for the team and work efficiently and effectively. In addition to the skill set we need a ' hands on ' Supervisor who are customer and people centric, approachable & professional at all times * Complaint Handler * Able to converse at all levels * Previous sales supervisory experience * Ability to build and maintain effective relationships * Team Orientated If you feel you have the right skills and experience apply now for an immediate review.