Responsibilities
* Fixing 1st line problems or escalating to the relevant person
* Receiving and logging faults / receiving and logging requests
* Asset tagging and maintaining the asset register
* Basic Active Directory administration - password resets, access requests
* Building PCs and installing software ready for deployment
* Update users devices
* Involved in projects outside of day to day running of the IT department
* Staying up to date regarding the latest IT developments, including new operating systems and applications
* Assisting with routine tasks, such as monitoring server security, software and anti-virus updates
Qualifications
* A interest in IT
* A willingness to learn
* Eagerness / the ability to show initiative, 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
* GCSE Maths and English (or equivalents) at grades 3+ (D or above)
* Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject
* You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.
* If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website.
Working Hours
Working hours: 35 hours per week, Monday to Friday, 8am - 5pm with 1 hour lunch break
Company Information
At Rodo we are passionate about selling quality products and providing top class service to all our customers. Working in partnership with Rodo gives you access to a huge product range representing a one-stop shop spanning decorating accessories, personal protective equipment and workwear. With headquarters in Droylsden, Greater Manchester, Rodo is a family business that after nearly 100 years is into its fourth generation, and the familys philosophy that good relationships and good business go hand in hand, remains at the heart of everything we do.
Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we’re a top 50 training provider, dedicated to helping you succeed.
Benefits
* Free parking
* Bonus scheme
* Friendly office
* Career progression opportunities
Future Prospects
Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.
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