Tesco Shift Leader - Days - Pembury Superstore
Tesco Royal Tunbridge Wells, England, United Kingdom
Overview
Join to apply for the Tesco Shift Leader - Days - Pembury Superstore role at Tesco.
Our Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location.
It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The availability windows are shown in the schedule; we will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you.
Click here to read more.
Customers are at the heart of everything we do.
It takes a lot of great people to run one of our stores, and it takes a great Shift Leader to support them all and keep things running smoothly. From helping customers to making sure store operations stay on track, being a Shift Leader at Tesco is a truly rewarding role. You’ll face lots of interesting challenges as you oversee the store from the shop floor and strive to make things just that little bit better for customers, colleagues and communities, every day.
* Work in a fast-paced retail environment, with bags of variety
* Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations
* Be there for customers, listening to them and helping to make sure they leave the store with what they came for
* Look for ways to improve service, including coaching your colleagues and giving feedback to the team
* Guide and support your colleagues in-store, making sure it stays a safe place to work and shop
* Maintain a great understanding of how your store is performing, and assist managers in delivering any actions that help improve the running of the store
* Lead from the front, and set a great example for your colleagues in everything you do
Please note that you need to be 18 or over to apply for this role.
Availability
* Sun 18:30:00 – 22:00:00
* Mon 06:00:00 – 10:00:00
* Tue 06:00:00 – 10:00:00
* Wed 18:00:00 – 22:00:00
* Thu 18:00:00 – 22:00:00
* Fri 06:00:00 – 10:00:00
* Sat 18:00:00 – 22:00:00
Responsibilities (As Shift Leader you’ll)
* Coordinating the store team to deliver an easy, fuss-free shopping experience for customers
* Supporting colleagues to deliver daily priorities and take regular breaks
* Opening and closing the store, completing duty cover, and ensuring safety in decisions
* Being the go-to person for colleagues in the absence of a manager for day-to-day queries
* Maintaining a clean, tidy, and well-presented store
* Supporting managers to coordinate seasonal, community and charity events
* Contributing to a great team atmosphere that is inclusive of everyone
* Providing great customer service by listening to customers and putting them first
* Keeping the team informed on communications, changes, or updates
* Staying knowledgeable about store performance and looking for ways to improve operations
* Following health and safety routines and procedures
You will need
* To be a great role model by providing thoughtful customer service that meets customers’ needs
* To build strong, long-lasting relationships with colleagues to foster an inclusive team
* To communicate clearly using a variety of methods
* To be comfortable taking the lead and overseeing the store in the absence of the Manager
* To be a good decision maker, flexible and able to handle change to serve customers and colleagues
* To be motivating, inspiring your team to deliver beyond expectations
* To be curious and look for ideas to serve customers, communities, and the planet better
What’s in it for you?
There are a lot of reasons why Tesco is a great place to work. Here are just a few of them.
* There’s bags of variety. As Shift Leader, no two days are the same, with flexible hours and shift patterns
* Ongoing development opportunities with award-winning training
* An inclusive place where everyone’s welcome
* Your voice matters and we’ll listen to your ideas
* Wellbeing support is available
* Colleagues are supported with competitive benefits and pension
About Us
Our vision is to become every customer's favourite way to shop. Our core purpose is "Serving our customers, communities and planet a little better every day."
Diversity, equity and inclusion (DEI) at Tesco means everyone is welcome and represented. We support flexible working and aim to be accessible throughout the recruitment process.
Tesco will only recruit individuals who have passed the school leaver’s age. To find out the school leavers age for your country please click here. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves certain sensitive areas.
For more information about us please visit www.tescoplc.com
**Note**: This description has been refined to remove boilerplate and unrelated postings while preserving core responsibilities and requirements.
Seniority level
* Mid-Senior level
Employment type
* Part-time
Job function
* Management and Retail
Industries
* Retail
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