RS REFRIGERATION SERVICES LTD.
Office Administrator
£26,000 - £30,000 Based on Experience
· Full Time Position 8:30am – 5:00pm Monday – Friday
· 25 Days Holiday + Bank Holidays
· Good Career Development
· Office Based
· Training Opportunities
RS Refrigeration Services are an ISO 9001 accredited company based in Hook; Hampshire that has been established for over 40 years. Specialising in the design and installation of high-quality commercial refrigeration and air conditioning solutions and servicing. We have built our reputation on maintaining the highest standards of customer service.
We are seeking a highly organised and proactive Administrative Support professional to join our team. The successful candidate will play a key role in supporting day-to-day operations, scheduling, customer service and general office administration to ensure smooth and efficient running of the office.
Key Responsibilities
* Handle incoming calls and emails, providing professional and timely customer service.
* Schedule jobs and co-ordinate appointments for engineers.
* Maintain job records and update scheduling software (Simpro).
* Assist with data entry, purchase orders and quotations.
* Liaise with suppliers for ordering parts and materials.
* Support engineers with compliance documentation and job reporting.
* Maintain accurate filing systems—both physical and digital.
* Assist with preparation of reports.
* Provide general administrative support to management and engineers.
* Process eBay sales and enquiries.
Skills & Qualifications
* Proven experience in an administrative or office support role (preferably in a trades or service-based industry).
* Strong organisational skills and attention to detail, excellent verbal and written communication skills.
* Proficient in Microsoft Office (Outlook, Word, Excel).
* Experience with industry-specific software is an advantage (eg Simpro).
* Ability to multitask and prioritise in a fast-paced environment.
* Team player with a positive, can-do attitude.
* Knowledge of the refrigeration and air conditioning industry is a plus.
Ideal Candidate
Prior office administration experience required; Experience working in Simpro or similar job management software preferred (training will be provided); Ability to work without supervision; Excellent time management skills; Exceptional communication and customer service skills; Technical skills, including proficiency with Microsoft Office programs; Strong prioritisation and organisation skills; Ability to handle confidential information; Strong record keeping skills; Ability to multitask.
Please attach your most recent CV along with a scan of your certification and a covering letter which gives details of your relevant working experience.
Job Type: Full-time
Pay: £26,000.00-£30,000.00 per year
Benefits:
* Company pension
* Sick pay
Work Location: In person