Technical Service Manager
Location: Telford
Salary: Up to £60,000 (DOE)
Are you an experienced technical leader with a strong engineering background? Do you thrive in a customer-facing role and enjoy managing a high-performing team?
We’re looking for a Technical Service Manager to lead a team of four skilled repair technicians. You’ll oversee service and repair operations for a range of advanced testing equipment, ensuring exceptional customer support and technical excellence.
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What You’ll Do
* Lead and develop a team of service and repair technicians, driving performance and continuous improvement.
* Manage the diagnosis and repair of complex technical issues across multiple product lines.
* Validate and test instruments, follow protocols, record results, and prepare equipment for shipment.
* Provide expert technical support to customers and internal teams, ensuring timely and effective solutions.
* Maintain accurate service, repair, and test records, and contribute to technical documentation.
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What We’re Looking For
* Proven experience managing a technical service or repair team.
* Strong engineering background – mechanical or electronic experience preferred.
* Ability to interpret repair orders, technical drawings, charts, and equipment manuals.
* Hands-on experience with repair, testing, and servicing of technical equipment.
* Excellent communication skills and a customer-focused approach.
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Why Join Us?
* Competitive salary and benefits.
* Opportunity to lead a skilled team and make a real impact.
* Work with cutting-edge testing equipment in a dynamic environment.
INDMAN
Due to the volume of applications, if you do not hear back within 5 working days, please assume your application has been unsuccessful. Check our website for more opportunities.