Organisation: ESPO
Work Location: ESPO, Barnsdale Way, Grove Park, Enderby, Leicester, LE19 1ES
Salary: £49,221 - £53,826 per annum (pro-rata for part-time)
Working Hours: Full-time, 37 hours per week
Contract Type: Permanent
Closing Date: 1st March 2026
Interview Date(s): TBC
Are you looking to lead high efficiency IT Applications Support team?
Ready to support and turn complex IT applications into simple, reliable services?
Drive stability, innovation, and value across our core ERP and WMS applications.
About the Role
Based at ESPO’s Grove Park facility in Leicester this role is an integral part of the ESPO IT Department’s Application Support Team, providing technical support and leading high efficiency Applications Team. The IT Department help to keep the business performing at an optimal level in terms of systems, networks, hardware and cyber security services. The Application Support manager is responsible for managing the Application Support Team, providing leadership and quality assurance for the overall integrity of the team’s outputs. Champion an innovative and a collaborative ethos that stimulates and enables the development of fit for purpose information and technology-based business solutions that are supportable and deliver the required benefits. Specialises in integrations between various systems, notably technical interactions between the corporate e-commerce website and the ERP. Supports and assist with delivery of other integrations include PunchOut options between customer systems and the ESPO website, and a variety of bespoke integrations between external parties, the website, WMS, and ERP systems. Participates and lead in IT or business driven projects, including technical solutions design and development. Ensure BAU support services relating to business applications. Assist with BAU systems administration of the ERP, associated databases, and related processes. Lead and support application development.
About You
To apply for this post, you must be able to evidence in your application how you meet the following criteria:
1. A degree or achieved proficiency in SFIA skills at level 4 or be able to Demonstrable experience of assisting in developing, designing and delivering an effective Application Support service
2. Proven substantial information and/or technology experience with evidence of operating at a senior level in a substantial IT department.
3. Experience of working with a wide range of information services and technology vendors and proactively performance managing the associated contracts.
4. Experience of developing technical documentation including solution specifications, work packages and information and technology roadmaps.
5. Have a record of team management experience or ILM qualification.
6. Stakeholder engagement and influencing at all levels within a large complex organisation.
7. Experience of producing high-level designs for new solutions.
8. Knowledge of current legislative requirements, governance and relevant policies and procedures associated with the management of information and technology.
In addition, we expect you to share and will ask you to evidence when you have demonstrated them as part of the interview process.
Reasonable adjustments will be considered for applicants with a disability.
What we offer:
9. Flexible working opportunities and access to employee benefits portal with car lease scheme.
10. 28 days annual leave plus bank holidays (increasing to 33 days after 5 years' service), and a scheme to buy additional leave.
11. Local Government Pension Scheme with a generous employer contribution.
12. Opportunities for learning and development.
13. Great office location next to Fosse Park, with free on-site parking and easy access to M1 and M69.
Interested in Flexible Working?
We are open to discussions about flexible working. Therefore, wherever possible, we will consider working arrangements that suit an individual’s personal circumstances whilst still meeting the needs of ESPO. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.
For more information or an informal discussion, please contact:
Ignas Kraujunas - Head of Technology & Infrastructure
To contact by email, please click
How to Apply
At ESPO we’re looking for top talent from all walks of life. Whoever you are, wherever you’re from, and whatever your background - we care about what you bring to our organisation, not just what’s on your CV. That’s why we’ve designed a recruitment process that’s fair, accessible, and focused on potential. And with benefits that support people at every age and stage of life, we make sure you can thrive - both personally and professionally.
If you share our passion to make a difference for the people of Leicestershire, we’d love to hear from you. Click the apply button to submit your application, ensuring that you upload a supporting statement that explains how you meet the criteria listed in the ‘About You’ section above. Without this information, we won’t be able to assess your suitability for the role, and your application will be rejected. For tips on how to write your statement, see the section on our career site.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal:.
By applying for this post, you agree to our