We are currently recruiting for an Administration Officer for our client based in Ballymena. The successful candidate will be required to start once the vetting paperwork and ANI completed.
Start date: 28th July
Rate of pay: £12.97
Duration: Until 1/25/2026
Hours of work: 37
Key Responsibilities:
“Working within the Department for Communities in the Northern Ireland Civil Service, this role will deliver services for customers who are based in Great Britain. The role will focus on delivering full services for State Pension telephony and full training will be provided.
Main duties and essential skills may include, while not limited to:
Excellent customer service skills;
Strong call-handling attributes;
Effective verbal and written communication skills;
Ability to build rapport with colleagues and customers;
Ability to work within and contribute to a team environment;
Ability to work accurately withing specific deadlines and to achieve relevant targets;
Basic IT skills/ computer literacy with an aptitude for learning new systems;
Organised with good time management skills;
Excellent interpersonal skills;
Excellent work ethic with desire to personally develop; and
Excellent attendance and time keeping.
These roles are full-time, office based. Working from home may become available in the future.
***NO LEAVE WILL BE GRANTED BEFORE TRAINING IS COMPLETED ON 19.9.25***”
Post is based on an 8am to 8pm working pattern Monday – Friday and a requirement to work every fourth Saturday 9am – 5pm. Jobholder will be required to work a variety of patterns between 8am and 8pm. DWP business areas in Northern Ireland adhere to Great Britain Easter Public Holidays and jobholder will be required to observe Easter Public Holidays of Good Friday and Easter Monday
Essential Criteria applicants must have:
1. 5 GCSE’s including maths and English (Proof of certs required)
2. Excellent IT skills, including use of Microsoft Word and Excel.
3. Excellent communication skills.
4. Proven ability to use own initiative.
Please send your CV via the link or email megan.mcbride@therecruitmentco.uk