Overview
IT Support Engineer (Resolver Group)
Active Directory / O365 / MDM / Networking
Rate: 200/day (Inside IR35)
Location: London - Onsite, 5 days per week
We're working with a well-regarded government body seeking an experienced IT Support Engineer to join at the Resolver Group level. You'll be supporting a broad range of IT infrastructure, including user management, account administration, mobile device support, networking, cloud services, end-user computing (EUC), and some legacy systems.
What We\'re Looking For
* Proven experience in technical support roles.
* Understanding of virtual desktop environments and cloud services.
* Experience with Mobile Device Management (MDM).
* Strong troubleshooting and problem-solving skills.
* Experience managing support queues.
* Excellent communication and teamwork skills.
Technical Skills
* Office 365 - Teams, SharePoint, Distribution Lists, etc.
* Active Directory.
* MDM and MFA (Multi-Factor Authentication).
* EUC - Desktops, Printers, etc.
* Networking - Wi-Fi, connectivity, etc.
If this aligns with your experience, please apply with an up-to-date copy of your CV and we\'ll be in touch to provide more information.
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