As a Key Account Manager at Index, you will take full ownership of a portfolio of retained key accounts, acting as the strategic lead and trusted partner across their entire hiring function. This is a high-visibility, high-impact role focused on delivering exceptional service, driving account performance, and building a best-in-class delivery team.
You won’t just manage accounts; you will elevate them
What we are looking for
* Established, experienced Recruiter looking to step into an Account Manager role
* Proven track record managing repeat, retained, or exclusive business
* Highly experienced in stakeholder management across multiple levels
* Strong relationship-building skills with the ability to influence and advise
* Experience recruiting into professional services (advantageous)
* High personal standards with strong attention to detail and accountability
* Commercially minded with an understanding of revenue, margin, and account
* growth
* Resilient, solutions-focused, and proactive
* Strong reporting and performance-monitoring capability
What Success Looks Like
* Clients view you as a strategic partner, not just a recruiter
* Accounts consistently exceed agreed performance metrics
* Your delivery team operates with clarity, pace, and precision
* Service levels are consistently above market standard
* Repeat and expanded business becomes the norm
Enjoying your job at Index
* Unlimited annual leave
* Fully expensed international travel opportunities (USA/Asia)
* Wellbeing breaks during the week (1.5 hour lunch)
* Company credit card
* Monthly social events and team incentives
* Annual incentive trips
* High energy Liverpool office environment
If you are interested in this unique recruitment opportunity, please reach out to Joanna Tait -