Job Overview
Lettings Negotiator – Manchester City Centre
Location: Manchester (City Centre)
Duration: Temporary, until end of September
Hours: Full time, Monday – Friday 9am – 5pm (30 minute lunch)
Pay: £14.36 per hour + commission
Key Responsibilities
* Respond promptly and professionally to lettings enquiries via phone, email, CRM and property portals.
* Arrange and conduct property viewings, presenting each property confidently.
* Build rapport with prospective tenants and match them to suitable properties.
* Negotiate offers between applicants and landlords to secure successful outcomes.
* Follow up after viewings to maximise conversions and secure deals.
* Maintain accurate records of availability, pricing, viewings and applicant notes.
* Use CRM systems (e.g., Reapit) to manage enquiries, viewings and offers.
* Work closely with the Tenancy Progression team to ensure smooth move‑ins.
* Communicate clearly with landlords and tenants throughout the lettings process.
* Support the Head of Lettings with individual and team targets.
* Provide landlords with updates on market conditions, viewing activity and applicant feedback.
* Contribute to marketing activity including photography, video content and social media.
* Ensure all activity complies with lettings legislation and internal processes.
* Represent the company professionally at all times.
What We're Looking For
* Experience in lettings, property, sales or a customer-facing, target-driven role.
* Estate agency or property industry experience preferred.
* Confident communicator with strong people skills.
* Strong negotiation skills and a results-focused mindset.
* Proactive, organised and able to manage multiple enquiries at once.
* Excellent attention to detail and accurate record-keeping.
* Comfortable using CRM systems and digital tools.
* Team player who thrives in a busy, fast-moving environment.
* Professional, positive and resilient attitude.
* Genuine interest in property and the Manchester rental market.
What You'll Get
* Competitive basic salary and commission.
* 20 days annual leave plus bank holidays.
* City-centre office location.
* Opportunity to work across a growing and exciting property portfolio.
* Regular team socials, incentives and recognition.
* Ongoing training, support and development.
* Genuine opportunities for progression as the business continues to grow.
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