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Administrative assistant

Ashford (Kent)
CIBT
Administrative assistant
Posted: 17h ago
Offer description

Position Overview:

We are currently seeking a full-time Admin Assistant to join our busy Corporate, Legal & Regulatory Documentation team in Ashford, Middlesex. This team handles various legal and regulatory documents, collaborating closely with customers to meet deadlines. The position is offered as a one-year fixed-term contract.

Duties and Responsibilities:

* Prepare documentation for authentication by Notaries, the Foreign, Commonwealth & Development Office, and Embassies within the UK and internationally.
* Register all document requests in our internal database, update the database with queries, and complete files promptly once a job is finished.
* Send client invoices via email from the database, where procedures permit.
* Communicate with customers via telephone and email, maintaining high customer service standards.
* Arrange document translations through a third-party agent.
* Ensure all documents go through the necessary processing steps and clients are billed correctly.
* Provide administrative support across the organization.

Education and Qualifications:

* High school diploma or equivalent; a related degree is preferred.
* Experience in immigration services, legal assistance, or similar administrative roles is advantageous.
* Strong attention to detail and organizational skills.
* Ability to handle sensitive information confidentially and professionally.
* Excellent communication skills.
* Proficiency in computer literacy.
* Exceptional time management skills.
* Ability to prioritize tasks and work efficiently under tight deadlines.

About Us:

CIBT is a leading global provider of immigration and visa services for corporations and individuals, with over 1,500 professionals across 60 offices in 25 countries. With over 30 years of experience, CIBT serves 75% of Fortune 500 companies. Our primary brands include Newland Chase, focusing on global immigration strategies, and CIBT-visas, a market leader in travel visa services. We pride ourselves on fast, secure, and reliable visa processing worldwide.

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