We’re currently recruiting for a proactive and experienced Customer Service Administrator to join a thriving and growing business in the Burton-on-Trent area. This is an excellent opportunity for someone who enjoys a varied role and is looking to develop within a supportive team environment.
Key Responsibilities:
* Managing and maintaining strong client relationships
* Acting as a key point of contact for customer queries, ensuring swift and effective resolution
* Handling customer communication via phone and email
* Updating and maintaining weekly reports and spreadsheets
* Accurate data entry and general administrative support
* Liaising with internal departments to ensure smooth operations
* Supporting the service team with day-to-day tasks
About You:
* Previous experience in a customer service or administrative role
* Strong communication skills, both written and verbal
* Excellent organisational and IT skills (including spreadsheets)
* Ability to work independently and manage deadlines effectively
* A proactive and enthusiastic approach
If you’re an experienced Customer Service professional looking for your next challenge, we’d love to hear from you — apply today! However, if you do not hear back from us within 48hrs, kindly assume that you have been unsuccessful. (agy)