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As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
What's the role?
As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
Who is Hilti?
Hilti is where innovation is improving productivity, safety, and sustainability in the global construction industry, and beyond. We build strong customer relationships to create products and solutions that are Making Construction Better. Our passionate and inclusive global team of 34,000 employees across more than 120 countries explores possibilities, leverages their potential, owns their personal development, and grows lasting careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is currently ranked in the top 20 UK’s Best Workplaces by the Great Place to Work institute.
What does the role involve?
In your role as an Account Manager, no day will be the same, but your activities will include:
1. Visiting sites and customers in the field, asking open questions to understand their needs, and listening to tailor solutions.
2. Demonstrating our innovative products and state-of-the-art software on-site.
3. Developing ‘focus’ customers by building relationships and uncovering new business leads.
4. Managing your sales area operationally, organizationally, and strategically, utilizing the Salesforce CRM system.
What do we offer?
At Hilti, we foster a passionate and inclusive global team and a caring, performance-driven culture. You will be part of something special—growing surrounded by supportive colleagues, with your results recognized and rewarded. Our offerings include:
* Extensive onboarding, training, and companywide events in Manchester.
* Incentives for top performers, such as trips to New York City, Milan, and Miami.
* A minimum 10% salary increase after two consecutive years of high performance via our Star Development Programme.
* 33.5 days’ holiday (including Bank Holidays), with options to buy additional days.
* Private healthcare, life insurance, and wellbeing support.
* 6% pension contribution.
* Company vehicle and a fuel/charging card.
* Company laptop and mobile phone.
* £2,000 reward for referring a successful candidate.
What you need is:
Qualities and skills that are important for an Account Manager include:
* Customer-facing/sales experience in any industry.
* Solution-oriented approach to uncover customer needs and provide suitable solutions.
* Alignment with our values—commitment, teamwork, courage, and integrity.
* Resilience and adaptability to meet all customer levels, from site operators to managing directors.
* Drive and motivation to succeed and overcome challenges.
* Curiosity and passion for learning, development, and growth.
* Excellent organizational skills to manage time and priorities independently.
* Essential: Full manual UK driving license to visit customers on-site five days a week. Please disclose points and expiry dates on your license.
Who should apply?
We welcome applicants from diverse backgrounds, including those with no prior sales or construction experience. Success at Hilti depends on teamwork and ability, regardless of background. Please apply for only one role, where your skills fit best. The application process involves uploading your CV, answering short questions, completing an online assessment, and a short pre-recorded video interview. Successful candidates will progress through interviews with a Regional Manager, a day-in-the-life 'field ride,' and a final interview with a Sales Director. Expenses for travel are covered. If no suitable role is available now, we will retain your details for future opportunities. Hilti is an equal opportunity employer, valuing contributions regardless of sex, gender, race, ethnicity, sexual orientation, disability, age, religion, or family status.
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