Longshore Surgeries have a Medical Receptionist position available for a contracted 9.25 hours a week (on a Friday) plus 'as and when' cover for sickness and annual leave.
Job responsibilities:
* To work in accordance with written protocols
* Use of tasks, notifications and emails
* Maintain the reception admin tray
* Patient registrations
* Filing of medical records
* Booking, amending and cancelling appointments
* Dealing with patient's questions and queries
* Consulting with members of the practice team
* Consulting with third party services
* Dealing with patient samples
* Manage visit requests
* Computer data entry
* Process patients' changes of address – (have knowledge of practice area)
* Process repeat prescription requests in accordance with practice guidelines
Personal specification
Essential Criteria
* Good standard of general education
* Evidence of IT literacy (Microsoft word, email etc)
* Flexibility
Experience
* Working in a primary care setting
* Previous administration experience
* Handling of telephone and face-to-face enquiries
* Understanding of working in a busy environment
Knowledge & Skills
* Clear and professional communication, both written and verbal
* Ability to multi-task, prioritise and work under pressure
* Attention to detail
* Confidentiality awareness and an understanding of data protection
Personal Qualities
* Polite
* Approachable
* Resilient
* Reliable
* Team Player
Desirable Criteria
* Experience of using SystmOne advantageous
Job Types: Part-time, Permanent
Pay: From £12.21 per hour
Benefits:
* On-site parking
Work Location: In person