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You will contribute to the achievement of agreed service objectives by carrying out a variety of clerical duties to support the service.
Responsibilities include engaging with local managers, stakeholders, and colleagues to build effective working relationships; inputting and extracting data using a range of electronic systems; word processing; document completion; call handling; ordering and receipting; processing mail; photocopying; filing; and reception duties.
It is essential that you have experience working in a clerical role within an office environment. You should also possess knowledge of common IT systems including databases and Microsoft Office, along with effective customer service, literacy, and numeracy skills, as well as strong organisational and time management skills.
An SVQ Level 2 in Business Administration (or equivalent) or a Customer Service Professional Award is desirable. Experience working with different agencies and using purchasing systems is also advantageous.
If successful, you will be required to undertake a Disclosure Scotland check, the level of which will depend on the duties of the post. For more information about Disclosure Scotland checks, please visit www.disclosurescotland.co.uk.
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