Fortress Recruit is supporting a well-established organisation in their search for a Sales Administrator to join their busy and supportive team in Fareham.
This role offers the chance to play a key part in a customer-focused sales office, working closely with their field sales executives, trade clients, and end customers. You’ll be handling a variety of tasks from order management to event support, ensuring smooth processes and excellent customer service every step of the way.
Key responsibilities will include:
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Responding to customer enquiries via phone and email in a professional and timely manner
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Processing and monitoring orders, ensuring delivery requirements are met
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Supporting field sales executives with administration and coordination
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Handling returns, warranty claims, credits, and export administration
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Assisting with preparations for trade shows and events
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Updating and maintaining customer database records
To be successful in this role, you will have:
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Previous administration experience, preferrably in a sales environment
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Confident telephone presence with ability to build and develop relationships
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Strong IT skills, particularly with Microsoft Word & Excel
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Strong written skills and excellent attention to detail
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A proactive, positive approach and the ability to work well both independently and as part of a team
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Due to location, access to a car is recommended*
Please note, due to the nature of this role, you must hold (or be willing to obtain) a clear DBS check.
This is a full-time, permanent, on-site position offering a salary of £26,000 per year plus benefits. For a full job description or confidential chat, contact Becki directly