We are currently recruiting for a Contracts Manager to work on a PFI schools contract in Exeter. Managing 6 schools, you will manage a team of hard services staff including a Technical Services Manager and an FM who in turn run a team of engineers and caretakers. You will provide motivation and support to the team while ensuring a high level of work to give great customer service to the client. You will also liaise with the Head Teachers and manage the P+L of the contract.
Responsibilities
* Manage the delivery of the facilities services across a PFI schools account.
* Work closely with the Client to deliver an excellent service in support of their objectives.
* Provide overall leadership to the site team to provide a customer focused, cost effective, and efficient FM service, including line management responsibility.
* Ensure SLA's and KPI's are consistently met across all services provided.
* Ensure the contracts are staffed by fully competent properly trained teams, with all post holders being appropriately skilled and experienced to undertake their roles effectively, and that effective succession planning arrangements are in place.
* Own the development of the H&S action plan, sustainability action plan, legal registers and risk registers and complete assigned actions in a timely manner.
* Manage P&L accounts for FM services, variations and lifecycle replacement within agreed budget targets.
* Produce Monthly and Annual Performance & Lifecycle Report.
* Manage the performance of external sub-contractors.
* Manage health and safety on the contract including completing internal audits and preparing and managing external audits.
* Identify ways to improve the services and works.
* Improve profit with cost saving initiatives and drive service improvements.
* Monitor and manage WIP/Debt to an acceptable level.
* Ensure service delivery exceeds customer expectations and delivers excellence, working closely with the Client to maximise the asset and contract potential.
Benefits
* Car/allowance
* Hybrid working
* Award winning supportive work culture
* Competitive pension scheme
* Robust benefits scheme to go with a large FM business
Ideal Candidate
* Proven experience of leading a technical FM team
* Experience of managing budgets
* Previous experience as a Contract Manager or in a similar role
* Excellent Customer skills
* Proactive, can-do attitude
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