Planning and Timetabling Officer
Location: Ipswich Road, Norwich
Department: Planning and Timetabling, Registry
Salary: Scale 5–6
Contract: Full-time, Fixed term for 12 months
Reporting to: Planning and Timetabling Manager
About the Role
You will support the delivery of the College’s end-to-end curriculum planning and timetabling cycle, ensuring data is accurate, compliant, and aligned with funding and business priorities.
Key responsibilities
* Producing and maintaining accurate timetables and curriculum plans
* Supporting annual and in-year planning cycles and meeting key deadlines
* Monitoring room utilisation and timetable efficiency
* Ensuring data accuracy, validation, and audit compliance
* Working closely with stakeholders across the College
* Supporting planning meetings and coordinating actions
* Providing excellent customer service through effective communication
* Ensuring compliance with funding, audit, and regulatory requirements
About You
You will bring:
* A Level 3 qualification (or equivalent) with Level 2 Maths and English
* Experience in process improvement, planning, or data-driven roles
* Strong problem-solving skills, particularly in complex data and scheduling
* Excellent IT skills, including Microsoft Office and data systems
* The ability to meet deadlines and manage competing priorities
* Strong communication and customer service skills
* An understanding of data protection, compliance, and audit requirements
* Experience in a further education setting and curriculum/timetabling planning is highly desirable.
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