Retail Store Manager – Mint Velvet
As a Retail Store Manager at Mint Velvet, you will lead and motivate your team to achieve a range of brand‑driven KPIs and key objectives such as customer focus, visual excellence, commerciality, operations & communication, and leading the team – all while living and representing the Mint Velvet brand values.
Our Values
* With Soul
* Courage & Resilience
* Passion & Drive
* Entrepreneurial Spirit
* Collaborative
Role
* Know and share the Mint Velvet brand story, understand how it shapes the here and now and influences the future of retail
* Demonstrate outstanding understanding of Mint Velvet’s market position and competitors and use this to generate and act on any ideas, opportunities or concerns that may impact your store
* Recruit a dynamic, passionate and committed store team who reflect the brand profile and foster a high‑performing and efficient culture
* Be proactive in driving your own personal development and continually improving your performance
* Achieve exceptional visual delivery which reflects the Mint Velvet visual guidelines; creating a sanctuary of style and service that enhances the customer journey and overall experience in‑store
* Follow and adhere to all policies and procedures and run a sound and robust operation
* Achieve remarkable results across sales, costs, stock loss and payroll
* Understand the ever‑changing retail landscape and use available data to drive an omnichannel approach
You’ll need to have proven experience in all areas of the Store Manager role – having managed a small team, excelling in people management, and able to consistently deliver great service to our loyal Mint Velvet customers. You’ll need to be an inspirational, helpful and informed role model and know, wear and live the Mint Velvet style.
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