Role Overview
As a vehicle inspector and valuer, you will work closely with the sales team to negotiate car valuations for customers’ existing vehicles.
About Big Motoring World
The UK’s multi award‑winning, fast expanding Car Supermarket, Big Motoring World is looking for customer‑service driven individuals passionate about delivering a great experience.
Big Motoring World is known for amazing prices, thousands of cars for sale, and a hassle‑free customer experience.
We make selling or trading in a car an easy and convenient process for our customers and provide full in‑house training to help you get onto the road to a new career.
Responsibilities
* Welcome customers
* Learn about customers’ needs
* Conduct a full vehicle condition appraisal
* Use bespoke software and valuation tools to provide a comprehensive vehicle valuation
* Deliver the valuation in person
* Agree a purchase or trade‑in value
Key Skills
* Customer focused with excellent communication skills
* Ability to persuade and negotiate
* Ability to work well under pressure
* Excellent administration skills
* Ability to work weekends and bank holidays
Requirements
* Full UK driving licence (DVLA check required; no more than six penalty points or any disqualification)
* Basic mechanical knowledge
* Understanding of car makes and models
* Background in retail sales or customer service preferred
* Resourceful, keen learner wanting to expand knowledge
Training & Support
Full in‑house training, ranging from vehicle appraisals and value presentation to using the latest industry‑leading vehicle valuations software, with ongoing support of the latest used‑cars data trends.
Job Details
This is a face‑to‑face role with no lead generating, prospecting or phone sales involved. We supply a constant stream of customers with cars that need to be valued.
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