Salary: £45,000 - 50,000 per year Requirements: Proven experience working with Salesforce to analyse and improve business processes Experience mapping and redesigning end-to-end workflows using structured methodologies Familiarity with Lean Six Sigma or similar continuous improvement frameworks Understanding of Salesforce integration with wider business systems (e.g. ERP, Microsoft platforms, BI tools) Experience engaging sales and operational teams to translate business needs into system improvements Ability to identify inefficiencies and implement practical, scalable solutions Responsibilities: Analysing, mapping, and redesigning business processes within Salesforce Building and maintaining structured process documentation Leading process improvement initiatives in collaboration with business stakeholders Driving best practice use and integration of Salesforce across departments Supporting change management and platform adoption activity Generating operational insights from data to inform decision-making Working cross-functionally to gather requirements and implement controlled system change Technologies: ERP Support Salesforce CRM More: We are a well-established UK-based organization seeking a Salesforce Business Process Manager to drive process improvement and best practice across our Salesforce platform. This is a full-time, permanent role based in Ipswich, where you will work closely with our IT and cross-functional business teams. In this role, you will focus on analysing and redesigning end-to-end business processes, improving platform utilization, and ensuring our systems effectively support sales and operational performance. last updated 10 week of 2026