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Facilities support coordinator

Belfast
Sodexo
Support coordinator
Posted: 22h ago
Offer description

Sodexo Belfast, Northern Ireland, United Kingdom


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Sodexo Belfast, Northern Ireland, United Kingdom

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Job Introduction

Sodexo believes that government agencies should foster an environment of respect, operating with efficiency and effectiveness to promote productivity. We prioritize employee well-being and play a vital role in fostering stronger communities.

Job Introduction


* 40 hours per week
* Monday - Friday
* £25,500-£30,200 per annum
* Sodexo rewards and benefits
* Free parking, gym onsite

Job Introduction

Sodexo believes that government agencies should foster an environment of respect, operating with efficiency and effectiveness to promote productivity. We prioritize employee well-being and play a vital role in fostering stronger communities.

We are now seeking a Facilities Support Coordinator to join our team in our Belfast location.

What You’ll Do

* Operate an efficient Support Hub, delivering excellent customer service.
* Manage and monitor work orders through to completion, escalating issues when needed.
* Support the delivery of Facilities Management services, including maintenance, compliance, and asset management.
* Provide administrative and coordination support to managers and officers across FM functions.
* Record service requests accurately, follow procedures, and assist with reporting on maintenance and compliance performance.

What You Bring

* Proven experience in helpdesk or call centre environments, with strong customer service and communication skills across all levels.
* Skilled in engaging suppliers and contractors to ensure high performance, with practical experience in facilities management procedures and systems (e.g. CAFM, DMS).
* Strong understanding of engineering compliance, health and safety, risk management, and relevant standards.
* Highly organized with effective planning, problem-solving, and multitasking abilities in a fast-paced environment.
* Proficient in Microsoft Office and work order systems, with qualifications equivalent to NVQ

What We Offer

Workingwith Sodexo is more than a job; it’s a chance tobe part of somethinggreater. You’ll belong in a company and team that values youforyou;you’ll act with purpose and have an impact through your everydayactions; and you’ll be able to thrive in your own way. In addition, we offer:

* Mental health & wellbeing support
* Employee Assistance Programme for personal, legal, and financial advice
* 24/7 virtual GP & lifestyle rewards
* Discounts for you & family
* Financial tools & retirement plan
* Cycle to Work & Paid volunteering day

Ready to be part of something greater? Apply today!

Attached documents

* 2025 Benefits UK Brochure V9.pdf
* JD Facilities Support Coordinator v1.2.docx


Seniority level

* Seniority level

Entry level


Employment type

* Employment type

Full-time


Job function

* Job function

Information Technology
* Industries

Facilities Services

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