Overview
Join us at Entrust
At Entrust, we’re shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration, and build solutions that help keep the world moving safely.
Get to Know Us
Headquartered in Minnesota, Entrust is an industry leader in identity-centric security solutions, serving over 150 countries with cutting-edge, scalable technologies. Our people drive our success with curiosity, dedication, and innovation.
Position Overview
The HR Operations Specialist supports the HR department by optimizing HR processes and systems to improve efficiency and effectiveness. This role involves analyzing HR data, managing HR projects, and ensuring the smooth operation of HR functions. The HR Operations Specialist works closely with cross-functional teams such as HRBPs, Payroll, and COEs to streamline processes aligned with company policies and applicable laws and regulations. Fluent English and French are both required for this role. You must be legally authorized to work in the country.
Responsibilities
* Support the development and implementation of scalable HR operational infrastructure.
* Assist in managing and overseeing processes to support critical points in the employee lifecycle, including onboarding, job changes, and offboarding.
* Develop and implement process improvement strategies.
* Deliver HR projects and initiatives aligned with department goals.
* Collaborate with the broader HR team to consistently improve processes, communication, and overall efficiency.
* Analyze HR data and metrics to identify areas for improvement and implement strategies to enhance HR effectiveness.
* Coordinate with external vendors and service providers, including global PEO providers.
* Serve as an escalation point for HR Administrators and BPOs, providing Tier 1 & 2 support.
* Provide training and guidance on best practices and proper use of HR systems in collaboration with the HRIS team.
* Maintain knowledge of relevant country employment legislation and apply this knowledge to ensure compliance with HR policies and local regulations.
Basic Qualifications
* Knowledge of key human resource functions including personnel administration, benefits, payroll, and time & labor
* Proficiency with Microsoft Excel, Word, and PowerPoint.
* Must have good communications skills in English and French both.
* Strong organizational skills with the ability to multi-task, prioritize, and collaborate with a variety of global internal customers simultaneously
* 3 - 5 years of relevant HR experience
* High school diploma required
* Ability to maintain confidentiality and handle sensitive information with discretion
* Adept at working with and learning new technologies/systems, training others as appropriate
* Collaborative team player with excellent interpersonal skills
* Excellent communication skills for interacting with employees and other departments
* Detail-oriented and able to manage the various specialized tasks effectively
* Strong analytical skills to interpret HR data, identify trends, and develop solutions
* Specialized understanding of HR functions and best practices
Preferred Qualifications
* Bachelor's degree in Human Resources, Business Administration, or a related field
* Knowledge of employment legislation and practices in one or more regions or countries related to your HR function
* Experience working within a global HR operations framework, understanding and adapting to diverse regional or country-specific HR practices and legislation
* Experience using Workday
* Knowledge of process improvement methodologies (e.g., Lean, Six Sigma)
* Certification in HR (e.g., PHR, SHRM-CP)
We include: Note – ensure compliance with applicable regulations and internal policies.
For US roles, or where applicable: Entrust is an EEO/AA/Disabled/Veterans Employer
For Canadian roles, or where applicable: Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities.
If you require an accommodation, contact accessibility@entrust.com.
Recruiter: Neha Rathore
Neha.Rathore@entrust.com
Entrust is an innovative leader in identity-centric security solutions, providing an integrated platform of scalable, AI-enabled security offerings. We enable organizations to safeguard their operations, evolve without compromise, and protect their interactions in an interconnected world – so they can transform their businesses with confidence. Entrust supports customers in 150+ countries and works with a global partner network, we are trusted by the world most trusted organizations.
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