Job Description
Why Superdrug?
Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.
We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.
Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling.
Here's the exciting bit…a day includes
You will be responsible for managing the People Advice ER team, who offer first line advice to our store Management and team members. Working with key stakeholders across our retail and healthcare business, you’ll provide expert guidance and case management to ensure absence, disciplinary, performance and grievance matters are dealt with in a timely and proactive manner and in line with the values of our business.
You’ll support up skilling the People Advice team to help them be the best they can be. You’ll be a coach to our managers to deliver the best ER case handling ensuring our culture is at the forefront of how we treat people wh...