Overview
Helping others improve and turn their lives around is the focus of Cygnet Hospital Woking. The hospital delivers mental health services in a purpose‑built therapeutic environment. This role is that of Office Manager, responsible for line management of the Secretarial Teams and oversight of administrative practices.
Responsibilities
* Line manage Medical Secretaries, Reception, Hairdresser and Driver staff.
* Ensure mandatory training is provided and attended annually.
* Supervise staff appraisal, performance and attendance records.
* Manage annual leave and sick leave, and monitor performance in line with Cygnet procedures.
* Support the maintenance of non‑clinical and clinical personnel files and complete audits to ensure documentation is included.
* Provide administrative support to the Senior Management Team (SMT) and attend meetings as required.
* Take minutes of monthly management meetings and other meetings.
* Assist the hospital management team and act as an IT contact within the hospital.
* Help the hospital comply with CQC fundamental standards, Commissioner Standards, Quality Improvement frameworks and networks; ensure compliance data submissions target are met.
* Participate in audit, policy and protocol development, project work and any other reasonable requests.
Qualifications
* Experience in a similar administrative role.
* Strong Microsoft IT skills and proficiency with Word, Excel and database systems.
* Excellent organisational, planning and problem‑solving skills; ability to prioritise workload and meet deadlines.
* Good attention to detail, time‑management and interpersonal skills.
* Experience with governance processes and an understanding of local and corporate governance.
* Ability to work autonomously and on own initiative.
* Full UK driving licence and experience in managing administrative or HR related tasks.
Benefits
* Annual salary of £33,620.
* Apprenticeship scheme for further learning.
* Expert supervision and support from the Nursing and Management team.
* Free Health Cash plan, 24‑hour GP support line, life assurance, eye tests, car lease discounts, discounted gym membership, mortgage broker and insurance cover, pension scheme, NHS discount savings and Cycle‑to‑Work scheme.
* Smart Health Toolkit providing fitness programmes, nutrition consultation and health checks.
* Enhanced DBS check required.
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