Overview
Senior Store Assistant (Keyholder) at Toolstation – Cambridge Clifton Road. 20 hours per week, 6 months Fixed Term Contract. We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
At Toolstation, we’re focused on helping you grow with us. Many of our managers started out on the shop floor and now run their own stores or oversee operations. If you’re after a fast-paced role with an employee-focused retailer that’s passionate about making customers happy, this could be the perfect fit for you.
This is more than just a store job. You’ll be the friendly face of Toolstation, helping customers find what they need, but you’ll also be hands-on with deliveries, warehouse tasks, and stocking shelves. Be prepared to roll up your sleeves and provide great customer service in all seasons.
This is a position with accountability for supporting colleagues to deliver a great customer experience. While retail experience isn’t essential, you will need some experience of either being a key holder or supervising team members.
Get stuck in: Handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are more important than experience.
Provide outstanding service: Always offer a great experience whether chatting with customers or staying efficient during busy times.
Ask the right questions: Show genuine interest in customers’ projects so you can help them find everything they need to get the job done right.
Be Proactive: You’ll be expected to promote Toolstation Club and Trade Accounts and sign customers up for deals.
Keyholder responsibility: You’ll be trusted to open and close the store, assign daily tasks to the team and provide short-term supervisory cover when needed.
What you'll bring
* A friendly personality: Help maintain our high store standards and create a welcoming workplace.
* Reliability: Be there when we need you. Flexibility, commitment, and support for customers and the team are key.
* Accountability: You’ve taken charge in a previous role and are happy to step up when needed.
* Your best self: Bring energy, enthusiasm, and personality to work.
What you'll get
* Why Join Us? Your career is in your hands. Opportunities to move up, explore different roles within Toolstation and the wider Travis Perkins Group, with training and development including access to Toolstation Academy and Apprenticeship programmes.
* 22 days holiday + Bank Holidays
* Pension scheme and life assurance
* Bonus scheme and cycle to work program
* Save and buy as you earn options
* 20% discount across all Travis Perkins companies
* Health and wellbeing support with Aviva Digicare
* Financial education, recognition awards
* Discounts at over 1,000 retailers
About Toolstation
We’re one of the UK’s fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts, and self-builders. Our store expansion and group diversity provide opportunities to grow with us.
To apply
Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply.
Our policy is to employ the best qualified people and provide equal opportunity for advancement, including promotion and training, and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
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