About the role
We are seeking an enthusiastic and friendly full-time Receptionist to join our fantastic team at our busy Walthamstow practice.
The working pattern will be between 8:15 and 18:15 (with weekend cover required on occasions).
Our receptionists play a vital role in the day to day running of our practices, and therefore we are looking for someone who is highly motivated and is confident in delivering exceptional, first‑class customer service.
Our new receptionist must be able to create a warm, welcoming atmosphere and provide a positive, memorable experience for our patients.
At least 1 year of previous experience of working in a dental reception setting. Applications from qualified dental nurses are also welcome.
Skills & attributes
* Excellent communication skills (verbal & written)
* Good command of the English language
* Organised and methodical
* Self‑motivated and confident
* Able to work alone on reception, but also a team player
* Calm under pressure, trustworthy and reliable
Main responsibilities
* Meeting and greeting patients, providing a great first impression
* Booking and amending appointments
* Undertaking opening and closing procedures
* Answering patients’ queries by telephone and email as well as in person
* Promoting the practice for new patients
* Handling payments
* Accessing sensitive information whilst maintaining patient confidentiality at all times
* Supporting the Practice Manager and the clinical team with the smooth running of the practice
Competitive salary (dependent on experience) to be discussed at interview stage.
If you think this fantastic opportunity is for you, we would love to hear from you.
Please send your CV, along with a covering letter telling us why you are applying for this position and detailing the skills you will be bringing to the role.
https://www.thedentaldesignstudio.co.uk/
Job Type: Full‑time
Ability to commute/relocate: London E17 7DB: reliably commute or plan to relocate before starting work (required)
Experience: Dental Receptionist: 1 year (required)
Work authorisation: United Kingdom (required)
Work Location: In person
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