£46,400
Aylesbury
Temporary, Full Time
Are you a great people manager looking for your next opportunity?
At Fairhive we’re excited to welcome an enthusiastic and dynamic Neighbourhood Team Leader - 2 year Fixed Term Contract to our Housing team! If you thrive on leading people and want to make a meaningful impact in the housing community this might just be the perfect opportunity for you!
About the role…
As a Neighbourhood Team Leader, you will lead and develop the team to deliver a proactive, responsive, and high‑quality neighbourhood management and ASB service. You will ensure customers receive excellent service, with strong performance and high satisfaction at the heart of everything we do.
You will be responsible for supporting and sustaining tenancies, ensuring tenancy conditions are upheld, and addressing all tenancy‑related matters—such as ASB, permissions, successions, property condition, safeguarding concerns, occupancy issues, and potential tenancy fraud. All actions will be taken in line with our established policies and procedures.
In this role you’ll have the chance to inspire and develop your team whilst working on projects that really make a difference. You’ll work with a friendly team to develop new ideas to strengthen our values and vision for the future.
Our ideal candidate will have:
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A degree, a relevant professional qualification, or equivalent experience, in
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A similar role
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Experience of leading and managing a team
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Good knowledge of housing / ASB legislation
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Strong verbal and written communication skills with the confidence to communicate across all levels of the business
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Strong organisational, time management, administrative and prioritisation skills
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Good IT skills
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A commitment to the promotion of equality and diversity in service delivery.
About us
At Fairhive Homes, we’re driven by a simple yet powerful vision: “Homes for Living, Communities for Life” This isn’t just what we do; it’s what we strive for every day. As a non-profit housing association, we’re dedicated to providing affordable housing to over 20,000 individuals in our community. Our residents are truly at the heart of everything we do.
We are dedicated to supporting our residents and neighbourhoods. Whether we are maintaining our high-quality homes or building new ones, our mission is to foster thriving communities where everyone feels welcome and can proudly say, 'This is my home.'
We believe that a strong community starts with quality housing, and we’re here to make that vision a reality