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Are you highly organised, detail-oriented, and passionate about supporting impactful projects? We’re looking for a proactive and confident Programme Assistant to join our Corporate Division’s Programme Management Office (PMO). In this role, you’ll play a key part in supporting the delivery of high-profile projects that contribute directly to the Trust’s strategic objectives. You’ll be involved in everything from coordinating meetings and managing project documentation to producing reports and supporting governance processes.
Main duties of the job
Are you highly organised, detail-oriented, and passionate about supporting impactful projects? We’re looking for a proactive and confident Programme Assistant to join our Corporate Division’s Programme Management Office (PMO). In this role, you’ll play a key part in supporting the delivery of high-profile projects that contribute directly to the Trust’s strategic objectives. You’ll be involved in everything from coordinating meetings and managing project documentation to producing reports and supporting governance processes.
Working for our organisation
At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 8,000 staff, many of whom are internationally renowned and have won awards for their work.
Detailed job description and main responsibilities
As the PMO Programme Assistant you will:
* Provide day-to-day coordination and administrative support to the PMO team to help deliver key programmes and projects.
* Act as the first point of contact for queries related to PMO processes, systems, and documentation—via email, phone, Teams, or in person.
* Maintain and update project documentation, databases, and spreadsheets, ensuring accuracy and compliance with governance standards.
* Support the preparation and distribution of reports, meeting papers, and data submissions in various formats.
* Assist in identifying and resolving issues or problems within projects, escalating where necessary and contributing to solutions.
* Deliver training and updates to staff on PMO tools, templates, and systems as required.
* Coordinate meetings and calendars, ensuring timely communication and follow-up on actions.
* Work flexibly and independently, managing competing priorities and deadlines in a fast-paced environment.
Person specification
Qualifications
* NVQ Level 4/Diploma or equivalent in relevant area e.g. Business Admin, IT or Project Support plus relevant hands on experience
* Knowledge of HR and IT systems gained through training or experienced
Experience
* Experience of using IT Systems
* Significant experience of being the first point of contact for queries
* Significant previous experience of providing project support
* Significant experience using Microsoft Office products e.g. Excel, Word, project, PowerPoint to present data/provide basic statistical analysis and complex project documents, presentations or training material
Knowledge and skills
* Excellent written and verbal communications skills
* Excellent organisation and report writing skills
* Good understanding of Project Management documentation and how it’s utilised
* Ability to demonstrate a high level of keyboard skills (e.g. creating spreadsheets, documents, presentations
Personal attributes
* Confident to answer queries from all levels of staff
* The ability to manage and prioritise own workload
* The ability to work to targets and deadlines
* Must be diplomatic/tactful
* Ability to work autonomously
Other
* Ability to travel to other sites or external meetings as required
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