Right Now Group are currently recruiting for a Junior Sales Administrator to join a well-established logistics and freight forwarding business based in the Heathrow area. Our client is seeking a detail-oriented individual to support the sales team, ensuring customer enquiries, quotations, and sales administration activities are handled efficiently and professionally.
Position: Junior Sales Administrator
Location: Heathrow
Hours: Monday - Friday, 09:00 - 17:30
Salary: £24,000 - £28,000 per annum (dependent on experience)
Key Responsibilities for a Junior Sales Administrator:
- Assist in generating and following up on sales leads to support business growth.
- Respond promptly to customer enquiries via telephone, email, and other communication channels.
- Prepare and issue quotations, proposals, and sales-related documentation.
- Support the sales team with order processing and customer account management.
- Build and maintain strong relationships with customers to encourage repeat business.
- Understand customer requirements and recommend suitable services where appropriate.
- Handle customer queries and elevate issues to the relevant department when necessary.
- Maintain accurate customer records, orders, and sales activity within the CRM system.
- Produce regular reports on sales activity, customer feedback, and market trends.
- Assist with market research and identify potential opportunities for business development.
- Provide general administrative support to the wider sales function.
Key Skills for a Junior Sales Administrator:
- Previous experience within a sales support, administration, customer service, or office-based role is advantageous.
- Excellent communication and interpersonal skills.
- Strong organisational skills with the ability to multitask and prioritise workload effectively.
- Proficient in Microsoft Office applications, including Excel, Word, and PowerPoint.
- Experience using CRM systems would be beneficial.
- Proactive and customer-focused approach.
- Ability to work effectively within a fast-paced environment.
- Strong attention to detail and accuracy.
Please note: The successful candidate will be required to complete any necessary background checks as applicable.
